billing at every task

How Billing Works at Every Task

June 14, 20253 min read

Everything you need to know about payments, plans, and transparency

At Every Task, we keep billing simple, transparent, and designed to support long-term partnerships — not surprises. Whether you’re new to working with a remote support team or just curious about how our hours and payments are tracked, this guide will walk you through how billing works from start to finish.


How Billing Works: Fractional + Transparent

At Every Task, we bill based on actual time spent, not retainers. You’re only charged for the hours (or minutes) we actively work on your business — no flat rates, no unused hours, no guesswork.

That means:

  • You’re billed fractionally, in real time

  • If we spend 12 minutes on a task, you’re billed for 12 minutes — not a full hour

  • Your costs reflect the real value of the work delivered

This flexible approach is perfect for business owners who want expert support without the commitment of fixed retainers.

Every minute is logged, visible, and accounted for — because your trust matters.


Time Tracking with Clockify

We use Clockify, a trusted time-tracking tool, to log all billable hours.

Your assistant and team members track:

  • Task work

  • Communication time (email, Slack, Loom, etc.)

  • Project coordination

  • Admin or prep work related to your account

You receive a full breakdown every Monday, automatically — so you can see exactly how your time was used and by whom.


How Invoicing Works

We invoice bi-weekly or monthly based on actual time tracked — no upfront retainers or fixed commitments.

  • Invoices are sent on Mondays or the 1st of the month depending on the package you are on, and the reflect the total time logged from the prior period

  • Payment is due on receipt of invoice

  • Payment methods accepted: bank transfer, Stripe, credit card, Paypal

  • For ongoing clients, payments can be automated

Need a detailed invoice, receipt for accounting, or a custom billing format? Just let us know — we’re happy to accommodate.


Scope Flexibility & Fair Use

Because we bill for time actually worked, there’s no need to worry about rollover or unused hours.

Here’s how we keep things flexible:

  • Scaling Up or Down: Need more support or want to pause? You can scale your services anytime — just let us know.

  • Transparent Usage: You’ll always see exactly what time was spent, by whom, and on what.

  • No Surprises: There are no hidden fees, no expiry of hours, and no overage penalties — just honest billing for the time we spend helping you move forward.

We work at your pace and adjust as you grow. That’s the Every Task way.


Questions? We’re Here.

Your Customer Success Manager is your first stop for any billing questions — whether it’s understanding a report, adjusting your package, or clarifying a time entry. You can also email [email protected] and we’ll get back to you quickly.


Final Notes

Billing should never be confusing — and at Every Task, it won’t be. Our approach is built on transparency, trust, and respect for your budget. You’ll always know what’s happening, and we’ll always work with you to keep things efficient.

If you’re ever unsure about something, just ask. We’re in this together.


Claudia is a South African-born entrepreneur who lives in Holmes, New York. She has owned and managed a number of businesses before relocating to New York, and now takes pleasure in coordinating her team to ensure that the clients of Every Task experience peace of mind, knowing their projects are completed timeously and to their satisfaction, every time.

The Every Task offices are in Danbury, Connecticut (USA) and Midstream, Pretoria (South Africa).

Her clients are located all over the USA, Australia, United Kingdom and South Africa.

Claudia Lowry

Claudia is a South African-born entrepreneur who lives in Holmes, New York. She has owned and managed a number of businesses before relocating to New York, and now takes pleasure in coordinating her team to ensure that the clients of Every Task experience peace of mind, knowing their projects are completed timeously and to their satisfaction, every time. The Every Task offices are in Danbury, Connecticut (USA) and Midstream, Pretoria (South Africa). Her clients are located all over the USA, Australia, United Kingdom and South Africa.

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